IT6011 Knowledge Management Syllabus Semester VIII Elective IT BTECH Anna University

NotesKhan

IT6011	KNOWLEDGE MANAGEMENT	L	T  P  C
		3	0  0  3

OBJECTIVES:
The student should be made to:

• Learn the Evolution of Knowledge management.
• Be familiar with tools.
• Be exposed to Applications.
• Be familiar with some case studies.

UNIT I              INTRODUCTION                                                                                                           9
Introduction:   An   Introduction   to   Knowledge   Management   -   The   foundations   of   knowledge management- including cultural issues- technology applications organizational concepts and processes- management aspects- and decision support systems. The Evolution of Knowledge management: From Information Management to Knowledge Management - Key Challenges Facing the Evolution of Knowledge Management - Ethics for Knowledge Management.

UNIT II            CREATING THE CULTURE OF LEARNING
AND KNOWLEDGE SHARING                                                                                      8
Organization and Knowledge Management - Building the Learning Organization. Knowledge Markets: Cooperation among Distributed Technical Specialists – Tacit Knowledge and Quality Assurance.

UNIT III           KNOWLEDGE MANAGEMENT-THE TOOLS                                                             10
Telecommunications and Networks in Knowledge Management - Internet Search Engines and Knowledge  Management  -  Information  Technology  in  Support  of  Knowledge  Management  - Knowledge Management and Vocabulary Control - Information Mapping in Information Retrieval - Information Coding in the Internet Environment - Repackaging Information.

UNIT IV          KNOWLEDGEMANAGEMENT-APPLICATION                                                            9
Components of a Knowledge Strategy - Case Studies (From Library to Knowledge Center, Knowledge
Management in the Health Sciences, Knowledge Management in Developing Countries).

UNIT V           FUTURE TRENDS AND CASE STUDIES                                                                     9
Advanced topics and case studies in knowledge management - Development of a knowledge management map/plan that is integrated with an organization's strategic and business plan - A case study on Corporate Memories for supporting various aspects in the process life -cycles of an organization.


OUTCOMES:
Upon completion of the course, the student should be able to:

• Use the knowledge management tools.
• Develop knowledge management Applications.
• Design and develop enterprise applications.

TEXT BOOK:

TOTAL: 45 PERIODS

1. Srikantaiah, T.K.,  Koenig,  M.,  “Knowledge  Management  for  the  Information  Professional”

Information Today, Inc., 2000.

REFERENCE:

1. Nonaka, I., Takeuchi, H., “The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation”, Oxford University Press, 1995.